Equalities monitoring - Self assessment

Some issues to think about when completing this:

Do we gather statistical monitoring information, when appropriate?

Do we gather qualitative evidence through discussing experiences with service users?

Do we understand the level of personal information that our service users feel comfortable providing?

Are we committed to building trust to enable us to collect more information in the future?

Do we regularly analyse the information we gather?

Do we use this information to inform service delivery and take action to address inequality?

To what extent do we monitor service uptake, satisfaction and outcomes by the following groups?

  We don't We do a little We do a fair amount We do this well
minority ethnic communities
people with disabilities
faith communities
young people
lesbian, gay, bisexual or transgender (LGBT) people
older people

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If you answered:

"We don't" or "we do very little" for some groups – you should put in place the measures suggested here for those groups. Using the monitoring form is an important way of gathered basic information and you need to do this as a minimum. Speak with colleagues and partners about what you have learned her, and discuss how you can move forward with equalities monitoring. Some information must be gathered by law, but other measures can be introduced over time.

"We do a fair amount" or "we do this well" – well done! You should discuss with colleagues and partners whether there is scope for further improvement. It might be useful to look again at section 6.15 for ideas on how to develop further. You might want to look at the other sections of the toolkit to find out how you can build on your equalities monitoring to further promote equality in your work.