Gathering more detailed information

This joint equalities monitoring system for CLD providers in Glasgow is simply aimed at gathering overall statistical monitoring information – and using this to take action.  But in some cases, your organisation might want to track the progress of individuals with certain characteristics through your system. 

This can offer valuable information on the experience of different communities.  But if you are doing this you must:

  • let service users know that information will be linked to them in this way and get their consent to this;
  • establish appropriate protocols if the data is to be shared with other organisations;
  • make sure that individuals cannot be identified from any analysis you do of this; and
  • be particularly careful about tracking individuals with a Gender Recognition Certificate – as disclosure of this would breach the Gender Recognition Act.